Opensource Helpdesk

Bugzilla is server software designed to help you manage software development.

DiamanteDesk is FREE Open Source easy-to-use help-desk solution. This customer service software allows easy customizations to meet unique business needs. It’s based on modern technology stack (PHP 5, Symfony2, Oro Platform, Bootstrap) that provides high reliability, flexibility, scalability and extensibility. Our support ticketing system helps to bring quality of your customer care to the new level.

Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software. The design of this software comes from many years of help desk experience working in a help desk environment. All the basic tools for running a successful help desk are included in this help desk software package.

Helpy is a modern, "mobile-first" helpdesk application built in Ruby. Features include multi-lingual knowledgebase, community discussions and private tickets integrated with email

MantisBT is an open source issue tracker that provides a delicate balance between simplicity and power. Users are able to get started in minutes and start managing their projects while collaborating with their teammates and clients effectively. Once you start using it, you will never go back!

osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. The best part is, it's completely free.

OTRS is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication.

PHD Help Desk is distributed with GPL License, therefore you can download free.

RT is a server-side, database-backed web application which works with any modern browser, including many popular mobile devices, and the email interface works with any mail client, from Outlook to Apple Mail to Thunderbird to Gmail to Mutt. On the server side, RT requires a Unix-like or Linux operating system, SQL database, web server, and Perl.

ASP.NET C# Live Support / Live Help chat app built on top of SignalR to offer support to website visitors.

Open source - Live Support chat for your website. Web and desktop clients. Co-Browsing, XMPP notifications, GTalk, Jabber, Openfire, Skype, Chrome extension, Node.js support, MySQL, PostgreSQL.

Mibew Messenger is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

Rocket.Chat is an incredible product because we have an incredible developer community. Over 200 contributors have made our platform a dynamic and innovative toolkit, from group messages and video calls to helpdesk killer features.

sChat (or SimpleChat or SimpleChat.Support) is an open source and very basic live chat app written by a JavaScript/Meteor developer. It is free and MIT licensed. You can use it in a SaaS-like model on the website or you can also create your own self-hosted copy of the app.

Slack-Chat is a jQuery plugin that integrates a support chat system with your web app allowing your users to communicate with your team on Slack effectively and address queries faster.

Helpy is a modern, "mobile-first" helpdesk application built in Ruby. Features include multi-lingual knowledgebase, community discussions and private tickets integrated with email

Open Source Nodejs Markdown based knowledge base (FAQ) app.

phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ software using PHP 5.5+, PHP 7 or HHVM.

Raneto is an open source Knowledgebase platform that uses static Markdown files to power your Knowledgebase.

RT is a server-side, database-backed web application which works with any modern browser, including many popular mobile devices, and the email interface works with any mail client, from Outlook to Apple Mail to Thunderbird to Gmail to Mutt. On the server side, RT requires a Unix-like or Linux operating system, SQL database, web server, and Perl.